Privacy Policy

Ortick is a physical gold market intelligence platform that helps buyers, sellers, brokers, and dealers price gold deals, record them in a Deal Vault, and review performance. Ortick provides deterministic pricing tools and reports — it does not give financial or legal advice and does not guarantee any deal.

When you create an account we store your email address and basic profile preferences (such as default currency, language, weight unit, theme, and your plan). Authentication is handled by our infrastructure provider (Supabase). We do not store your password directly.

When you save a deal, we store the inputs and computed outputs you chose to keep — for example weight, purity, spot price used, costs, target profit, prices, status, and notes. This data is tied to your account and is only accessible to you, enforced by row-level security.

When you generate a PDF report (or, in the future, other documents tied to a deal), we may store a record of that document — its type, title, status, and metadata — linked to your deal so you can manage it. Document records are private to your account.

Broker reports follow strict privacy rules: buyer and seller reports never expose your margins, and the internal report is confidential to you.

Ortick fetches indicative gold prices and historical data from third-party providers on the server. Your deal inputs are not sent to those providers. Provider API keys are kept server-side and are never exposed to your browser. Prices are cached and updated regularly.

We use cookies to keep you signed in and to remember preferences such as your selected currency, language, and theme. These are functional cookies needed for the product to work. We do not sell your data.

Subscription billing is not active yet. When payment features are enabled, payments will be processed by a third-party payment provider, and card details will be handled by that provider — not stored by Ortick. We will update this policy before billing goes live.

We use your data to provide the product: to authenticate you, run your calculations, save and display your deals and performance, generate reports you request, and operate and improve the service. We do not use your saved deal contents to advertise to you.

Data is stored in our managed database (Supabase/PostgreSQL) with row-level security so each user can only access their own records. Access from the application uses scoped credentials; administrative access is restricted.

You can view and edit your saved deals and preferences at any time, and delete individual deals from the Deal Vault. To request export or deletion of your account data, contact us using the details below. We will honor applicable data-protection rights.

Questions about this document? Contact us at the support address listed on the Support page (a monitored contact address will be published before public launch).